Frequently Asked Questions
Everything you need to know about your MAGIC JOHN experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your screen protectors come with a warranty?
Yes, all MAGIC JOHN screen protectors and electronic accessories come with a 12-month limited warranty covering manufacturing defects and installation issues.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are MAGIC JOHN products compatible with all smartphone models?
We offer a wide range of products tailored for specific models. Please check the product description carefully to ensure compatibility with your specific device before purchasing.
How can I track my package after it has been shipped?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.